Kew Little Pigs set up the For the Love of Pigs campaign to help the farm survive during the quieter winter months amid the cost of living crisis.
Kind hearted locals and pig lovers around the country donated and the campaign had almost reached its £2,000 goal, but now the total stands at just £25 following the major glitch.
Olivia Mikhail, owner of Kew Little Pigs, said: "It's been a stressful start to the week as our For The Love Of Pigs fundraiser has suffered a major setback.
"A glitch with the host of the fundraiser saw all of our donations, which had almost reached the £2,000 goal, refunded back to their original donors!
"We are urgently appealing to anyone who has received a refund to please re-donate, and to anyone who has not yet donated to please consider making Kew Little Pigs your good cause of choice this festive season.
"When you run a farm attraction the winter months are always so difficult, and with extra heating costs and high food bills we really do struggle during the quieter times.
"We can't afford to lose the fundraiser money so this really is a terrible blow."
You can donate to the campaign at https://www.gofundme.com/f/4theloveofpigs
Or you can buy items for the farm's animals by heading to the Kew Little Pigs Amazon Wishlist: https://www.amazon.co.uk/hz/wishlist/ls/2ST634CIB2DAH/ref=hz_ls_biz_ex
Kew Little Pigs staff also hope that members of the public will grab a bargain in the farm's Black Friday sale which is live now. Discounts include 50% off family tickets, adoptions and posters as well as a range of other price cuts. The sale can be found at: https://kewlittlepigs.com/collections/black-friday-sale-limited-time-only
Olivia added: "We love our wonderful community of pig enthusiasts and would like to take this opportunity to once again say a huge thank you for all of your support. We couldn't do this without you."