Social enterprise The Wise Group’s Home Energy Advice Team (HEAT) provides free help and guidance to anyone in - or facing - fuel poverty or struggling to pay their utility bills.
The HEAT team will also be able to tell households if they qualify for financial help from the Fuel Bank Foundation.
The Wise Group Chief Executive, Sean Duffy, said: “Nobody in this day and age should have to worry about whether they can afford to heat their homes.
“The idea that thousands of people in Falkirk worried about using their heating, hot water or cookers because they’re terrified about the financial consequences of doing so is appalling.
“But our HEAT service can provide them with advice and practical help on all sorts of issues, including managing and controlling their energy usage, switching energy suppliers and tariffs, applying for financial support and accessing hardship funding.
“The service is completely free and I would urge anyone worried about their bills to get in touch.”
To access the service for advice call free on 0800 092 9002, email HEAT@thewisegroup.co.uk or log on to www.heat-thewisegroup.co.uk.