Celebrated for its outstanding guest experience and its people-first workplace culture, the group continues to set a high benchmark for hospitality employers nationwide.
What does this mean for guests? A five-star hotel experience delivered by a motivated and joyful team – where every warm welcome and thoughtful detail reflects a culture of genuine happiness.
"We’re honoured to be named one of The Sunday Times Best Places to Work 2025. This recognition reflects the dedication of our incredible colleagues and our commitment to fostering a supportive, inspiring workplace." says Fergus Stewart, CEO, The Lancaster Landmark Hotel Company.
With one of the best apprenticeship records in the capital, four appearances on The Sunday Times Top 100 Best Companies to Work For and the number one Hospitality Company to Work for in the UK in the Best Companies Awards 2024, this hotel group remains committed to nurturing talent and empowering every team member to thrive.
The Sunday Times partnered with employee-experience platform WorkL to deliver fresh insights into what makes a Best Place to Work. The awards uses 26 questions from WorkL’s employee engagement survey, developed by behavioural scientists, data analysts, psychologists, business leaders, academics and other independent parties to most accurately monitor employee engagement, wellbeing and discretionary effort in the workplace.
To achieve a high overall engagement score, an organisation must score well across WorkL’s six-step framework:
1. Reward and Recognition
2. Instilling Pride3. Information Sharing
4. Empowerment
5. Wellbeing
6. Job Satisfaction
ABOUT ROYAL LANCASTER LONDON
Royal Lancaster London is a five-star luxury hotel located on the edge of Hyde Park, offering timeless elegance, impeccable service, and panoramic views of the London skyline. With 411 stylish guest rooms and suites, the hotel is one of the capital’s largest and most iconic independent hotels. Guests enjoy world-class dining at Nipa Thai, serving authentic Thai cuisine, and Park Restaurant, offering modern British fare.
Ideally situated in the heart of London, the hotel is just moments from Lancaster Gate Underground Station, Paddington Station, and many of the city’s top attractions. Committed to sustainability and warm hospitality, Royal Lancaster London is the perfect destination for both leisure and business travellers. For more information, visit www.royallancaster.com
ABOUT THE LANDMARK LONDON
The Landmark London in Marylebone is a luxury five-star Grande Dame hotel and has, since its debut 125 years ago, remained an icon of quintessential and elegant London charm, offering guests an oasis of luxury and serenity in the heart of the capital.
One of the oldest railway hotels in London, The Landmark London was born in the romantic era of train travel, combining the opulence, grandeur and timeless service and design of those times with contemporary flair and five-star amenities. This is best represented in its iconic and soaring eight-storey-high glass Atrium that has been at the centre of the hotel since its opening. An impressive 62 of The Landmark London’s 300 rooms are suites, offering some of the largest rooms in the Capital and sumptuous comfort.
It features four drinking and dining destinations: The Great Central Pub by Matt Fletcher serves old pub classics with a modern twist in a warming ambience; The Mirror Bar is perfect for pre-dinner cocktails or late-night drinks and the Atrium houses two further venues; Winter Garden Restaurant serving a modern European menu and one of England’s finest Afternoon Teas in stunning surroundings; The Champagne Bar, a luxurious space to enjoy a glass of chilled Champagne in style.