Located in the heart of West Molesey, The Summers offers high-quality residential, nursing, dementia and respite care. The CQC inspection recognised the home’s warm and inclusive environment, strong clinical practices, and highly trained team.
Inspectors highlighted a proactive safety culture, robust medicines management, and a holistic approach to risk that enables residents to live well with independence and dignity.
One resident shared, “The carers are lovely to us, so kind. I think they know us really well and treat us with respect,” while a relative commented, “The home holds relatives’ meetings and I have completed questionnaires – they definitely keep in touch with me.”
The report praised the home’s leadership, with inspectors noting the effective systems in place for quality assurance, staff training, and service improvement. The team’s responsiveness to feedback and dedication to continuous learning was also recognised, as well as their compassionate support for both residents and families.
Charlotte Playford, Registered Manager at The Summers, said:
“We’re incredibly proud to have maintained our ‘Good’ rating across all domains – it’s a reflection of the commitment and care shown by every member of our team. We’re passionate about delivering care that’s not only safe and effective, but truly person-led. I’m grateful to our residents, families, and colleagues for the trust they place in us every day.”
Part of CHD Living’s portfolio of care services, The Summers follows a ‘household’ model, creating smaller, more personal communities within the home. Each area is tailored to the unique needs of residents, offering bedrooms with en-suite wetrooms, bistro-style dining, activity spaces, a hair salon, and safe, accessible gardens – all designed to support wellbeing and connection.
For more information or to arrange a visit, please contact The Summers via www.chdliving.co.uk/care/the-summers.